- Important Notes for Transactions
- About FSM Global
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How to Buy & Sell Stocks/ETFs
a) FSMOne Search box
Throughout the FSMOne website, you will find an FSMOne Search box at the top right-hand corner. Key in your desired stock name or code, click to select and press enter. This will bring you to the Stock/ETFs Factsheet.
b) Transact > Stocks & ETFs
Login to FSMOne > Transact > Stocks & ETFs where you can view Prices, Order Book, Portfolio and key in the stock name or code in the search box to find your desired counter.
c) Stock Screener
At FSMOne website, under Stocks > Stock Screener. You can shortlist and view Stock/ETFs according to the product's criteria.
You can place Stocks/ETFs buy or sell order by going into Transact > Stocks & ETFs > Quick Trade.
Please ensure you have logged into your account before proceeding with the following steps:
From Stocks > Watchlist & Alert or ETFs > Watchlist & Alert
- Choose 'Watchlist & Alert' then click the '+ New Watchlist” button to create your watchlists.
- Input a watchlist name.
- Click on "+Add New Product" button in blue to find and add your desired counters.
- To delete a selected counter, just click the delete button in red.
"Tools & Calculators" Tab on the red bar
- Choose 'Watchlist & Alert' then click the '+ New Watchlist” button to create your watchlists.
- Create a watchlist name.
- Click on "+ Add New Product" blue button to find and add your desired counters.
- To delete a selected counter, just click the red delete button.
From "Transact > Stocks & ETFs" page
- You can add any of the counters displayed on this page to your watchlist by clicking on "Add to Watchlist” in More Actions column.
- Create a watchlist name and add the selected counter to this watchlist.
- Alternatively, you can create a new or edit an existing watchlist by clicking on the drop-down menu in the Watchlist/History box.
From Stock Factsheet
- You can add the particular stock to your watchlist by clicking on the "Add to Watchlist” button.
1. You can create up to 20 watchlists and add a maximum of 100 item to each watchlist.
2. Do note that post login prices of SGX-listed securities shown in your watchlists are live prices but the prices of all other listed securities will depend on your data subscription for the relevant stock exchanges.
You must have enough available cash in your Cash Account or Auto-Sweep Account before placing an order.
If you are using a multi-currency cash account, please ensure you have enough balance in the required settlement currency. FX conversion may be needed before placing the order.
To get payment or top-up instructions, log in and go to: Support > Deposit (Top-up Instructions).
| Pre Login | Post Login | |
| SGX | Live | Live |
| HKEX | Delayed | Delayed (Live prices available for subscription) |
| US Exchanges | Delayed | Delayed |
| China A-Shares (SH/SZ) | Delayed | Delayed |
| KLSE | Delayed | Delayed (Live prices available for subscription) |
Alternatively, you may subscribe it at Transact > Market Data Services by using Cash Account.
You will receive order status alert via FSMOne Push Notifications feature or email, depending on the individual alert settings in the account. Please refer to the option as below:
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(You can change these settings under Account Settings > Notification Centre) |
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| Order Alert Type (Stock/ETF) |
Push Notification |
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| Filled, Partially Filled |
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| Amendment, Rejected, Cancellations (Include Partially Cancelled) |
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| Order Placed, Expired |
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You will receive the confirmation note one (1) business day after the order is filled.
You can also go to Transact > Stocks & ETFs > Order Book to view your order status of the day. For orders transacted for the past 5 days, you may retrieve the record at My Account > Historical Transactions.
Your Stocks/ETFs holdings will updated in My Account > Investment Holdings on the next business day. Example: If your order filled today, you will be able to see your investment holdings tomorrow (the next business day).
Short selling is not permitted on the FSMOne platform.
You must always ensure that you have sufficient units available in your CDP, CPF, or SRS account before placing any sell order. While for holdings in your FSMOne account, you can sell up to the maximum number of shares or ETFs in your holdings.
However, selling your CDP, CPF, SRS holdings is limited to SGD 50,000 per transaction by default across all accounts on our platform.
- Buy transactions: CPF-OA / SRS
- Sell transactions: CPFIS-OA / SRS / CDP
Your new limit will be updated within 2–3 business days.
For trading of China A-Shares, you can only submit the sell order T+1 onwards after the buy order is filled.
For other markets, you can sell the Stocks/ETFs before their settlement day as long as you have sufficient quantities in the “Available Quantity” column in your Portfolio.
If you wish to sell through another stockbroker, you will need to transfer out your securities holdings to your individual CDP account or the custodian account of the relevant stockbroker. Please note that there may be transfer fees involved for such transfers from the counterparty.
You can sell Stocks/ETFs held in your CDP Securities Account via FSMOne, provided that your CDP account has been linked to your FSMOne account.
You can check and complete the linkage under Account Settings > Sell from CDP. Click here to learn how to complete the linkage.
To place a sell order from CDP:
- Go to Transact > Stocks & ETFs > Quick Trade.
- Enter the security code or name of the counter you wish to sell.
- Under the Action section, select Sell from CDP.
- Fill in the rest of the order details.
- Enter your password for verification and click on Preview Order.
- Click Confirm to submit your order.
Note: Your CDP holdings will not appear in your FSMOne account. Please log in to your CDP account directly to verify your latest holdings before placing a sell order, to ensure you have sufficient shares to settle the trade.
For Singtel Discounted shares selling, please login to CPF website for selling or you may visit to any Singapore Post Office with your NRIC and CPF Statement which is indicating your discounted Singtel shares holdings to execute the selling. Please click here for more details.
With effect from 5 April 2021, ALL FSMOne clients are eligible for the flat processing fee of S$8.80 for SGX orders. Before 5 April 2021, only Silver, Gold and Diamond customers were eligible for the S$10 flat fee rate.
Clients are able to see the total estimated fee for their trades at the point of confirming their trades in Order Book page and from their post-trade Confirmation Note via Inbox.Alternatively, you can refer to our pricing structure on the eligibility, minimum processing fee and fees charged by the exchange. You can also make use of the Stocks Calculator and ETFs Calculator to calculate the estimated fee.
When placing a sell order, you are require to choose “Sell” or “Sell from CDP”.
“Sell” refers to selling your securities in your FSMOne.com custodian account.
“Sell from CDP” refers to selling your securities in your CDP securities account.
Please check and ensure you place your order correctly. To mitigate against the possibility of any short selling, please refer to your latest holdings in your account prior to any sale of securities from such account.
In the event of short selling, you will be liable for the below:
1. Corporate Action Claims - including but not limited to dividend, preferential offering and rights entitlement. You will be liable for any losses incurred by the buyer as a result of these entitlements.
2. Buying-in by SGX - CDP will perform a buying-in if the oversold position is not covered by the settlement date. You will be liable for any losses arising from the buying-in as well as the following charges imposed by the SGX and/or CDP:
Failed delivery processing fee = S$75.00 + GST
Brokerage fee for buying-in = 0.75%+ GST of contract value
Daily Penalty of the higher of S$1000 or 5% of the value of the undelivered securities
In the event that SGX is unable to complete the buy-in, CDP may require iFAST Financial Pte Ltd to procure the securities by T+5 or within the time stipulated by CDP, whichever is earlier. If iFAST Financial Pte Ltd is unsuccessful in procuring the securities to cover your short-sold account within the stipulated time period, a penalty of S$5,000 for each day a cash settlement on T+6 will be initiated.
The cash settlement price of the sell trade will be the highest of the following:
a. Price of the sell trade to be cash settled;
b. Price of the buy trade to be cash settled; or
c. 120% of the market price of the security as of the market day preceding cash settlement.
