Welcome to FSM Client Help
What can we help you with?
Select a relevant Frequently Asked Questions (FAQs) category.
POPULAR FAQs FOR NEW INVESTORS
- Are there any charges involved to open or maintain an investment account with FSM Global ?
- I am a global investor residing outside Singapore and I am not a Singaporean. Can I open an FSM Global account ?
- How do I pre-fund my account to make purchase?
- How do I open an additional account (Personal or Beneficiary) if I already have an existing FSM Global account, and why must I provide all documents again?
- How do I pass CKA and CAR?
- How do I retrieve or change my FSM Global User ID?
- How do I pay for my Unit Trust investments?
- What is bid/offer price and Net Asset Value (NAV)?
- How do I transfer my Unit Trust holdings (cash) to or from FSM Global?
- How do I retrieve my PDF password to open my monthly PDF e-statements?
POPULAR TRANSACTIONS RELATED FAQs
- Can I invest in non-SGD denominated Unit Trusts on FSM Global, and how will FX conversion work?
- When will I know the Unit Trusts price for my purchase?
- How do I get and view my monthly statements?
- How can I invest using my SRS funds?
- What is a Regular Saving Plan (RSP)?
- Will I be updated on my Unit Trust sell order status?
- I have empty holdings but why do I still receive an email to sell off my Unit Trusts?
- What are Inter switch and Intra switch?
OTHER IMPORTANT FAQs
- How do I earn Reward points?
- What are the benefits of consolidating all my Unit Trusts holdings at FSM Global?
- I tried to login several times but still failed. What should I do?
- What is the Pay-Date?
- Can I change the dividend option for my Unit Trust investments from reinvestment to payout, or vice versa?
- How do I view or update my CPFIS or SRS account details?
- How safe is my cash investment and in whose name will the investment be registered in?
Have more questions? Just give us a call, send us an email, or write to us.
Contact us today.