Online Security

Protecting yourself online

Adopt best practices to safeguard your password

Do not click on links or attachments from unknown sources

Do not save and store your password

Phishing Scam

Phishing (pronounced ‘fishing’):

An act or attempt to scam the user

Victims would key in their online username and password into a fake website or app

Spyware or Malware

Unauthorised software that gathers and reports information about a user without your knowledge or consent

Typically disguised as a hidden software program

Stay vigilant and do regular checks on your phone or computer

Two-Factor Authentication (2FA)

Avoid SMS fraud from unauthorised sources

Receive instant 2FA login alert

How to assess the legitimacy of calls, emails and text messages from FSM Global

FSM’s Email Address

All official emails from FSM Global will be sent from addresses ending with “@fundsupermart.com”.

They will not be sent from personal email accounts such as Hotmail, Gmail, or other unfamiliar email domains.

Our new URL is FSM.Global

As we transition from Fundsupermart.com, FSMOne.com to FSM Global, you may see a mix of branding across our communications, including different logos and references to FSMOne.com.

During this period:

Official emails will continue to be sent from our verified domain: @fundsupermart.com
You may see either FSMOne or FSM Global branding in email logos and content
This is part of our ongoing brand transition and does not affect the authenticity of the communication

Do not share your personal details

Don’t provide your log-in ID, password or OTPs (One-Time Passwords received via SMS) to anyone and key these into unverified webpages. OTPs are maybe requested when you call our official dealing line to verify your request.

Unexpected prizes

We also do not initiate any text messages asking you to claim a prize or to do a survey.

Note: FSM Global conducts an annual customer satisfaction survey which will be sent via our official email.

SMS from FSM Global

We do not include links in SMS. For OTP usage, our registered SMS Sender ID is 【FSMOne】. +86 numbers will receive 【奕丰财富】or【美科鸿霆】.

No Automated Voice Calls

We do not initiate automated voice calls and our primary language of communication is English.

What to do if you’ve been a victim of fraud

Lodge a police report if you suspect you are a victim of a scam.

Report any suspicious text message to ScamAlert.sg to learn more about scams and how to avoid falling prey to them.
Your report matters. It helps stop scams and alert people about them.

If you’re ever in doubt

Call our hotline directly at:

+65 6557 2853

Email to:

clienthelp@fundsupermart.com

Official FSM Global Social Media Channels

Ensure that you are following official FSM Global accounts on social media and avoid providing sensitive/personal information to unverified or dubious social media accounts.

Facebook

Instagram

Youtube

Twitter

Latest Security Alerts

Learn how to spot the signs and protect yourself

Security

How One Click Can Compromise Your FSMOne Account 🎣 A Real Phishing Alert

Recently, some FSM clients received emails that appeared to come from FSMOne.

02 Mar 2026 |204 Views| 2 min read

Security

IMPORTANT NOTICE: Beware of Phishing Emails Impersonating FSMOne

27 Jan 2026 |246 Views| 2 min read

Security

Security Advisory (Sep 2024) – Protecting Against Investment Scams

In this Security Advisory issue, we will look into how some of the recent investment scams are conducted, and provide tips to investors on how they can prevent falling victim to such scams. [First published on 27 Sep 2024]

27 Sep 2024 |1920 Views| 2 min read

Security

Security Notice (Mar 2024): A Surge in Sophisticated Job Scams

By FSMOne.com | 22 Mar 2024 |1885 Views| 2 min read

Security

Security Notice (Nov 2023) - Fraudulent iFAST Global Bank Press Release

[First published on 9 Nov 2023]

By iFAST Corporation | 10 Nov 2023 |1027 Views| 2 min read

Security

Security Advisory (July 2023): Identify Impersonation Scams, Avoid Getting Scammed

iFAST Financial is committed to safeguard our investors’ online privacy and safety, and we have started this series of Security Advisory articles to enhance investors’ awareness of possible scams and frauds. [First published on July 2023]

04 Jul 2023 |1517 Views| 2 min read

Security

Security Advisory: Security Tips for Your FSMOne Debit Card Spending

Stay safe while spending and making payments with the new FSMOne debit card.

06 Dec 2022 |947 Views| 2 min read

Security

Security Advisory [Dec 2022]: Know the Scams; Avoid Getting Scammed

06 Dec 2022 |270 Views| 2 min read

Recent Security Scams & Frauds

Stay updated on the latest security news. FSM Global is aware that some people or organisations may try to mislead the public with false claims. This page shows the latest cases that have been reported to us. If you believe you are the victim of such a fraud, or suspect someone has been impersonating a representative of iFAST or FSM Global, please contact us immediately at clienthelp@fundsupermart.com and report the case to the Singapore Police Force.

The list would be updated from time to time to include new entries.

Alleged Name Used in the Scam	Type of the Scam & Hyperlink	Fraudulent Website Address (If applicable)
Fraudulent iFAST Global Bank Press Release	Phishing Scam Fraudulent news releases links: Yahoo Kingnewswire	https[:]//ifast[.]etf/club/ https[:]//ifastetf[.]info
Scams impersonating staff & traders from iFAST / FSMOne	Impersonation Scam	Via Messaging Apps (e.g. WhatsApp, Telegram, WeChat)
Scams targeting SingPass users	Phishing Scam	http[:]//c[.]mytel-smxz[.]top/singpass/ http[:]//c[.]grsehse[.]xyz/singpass/
Scams involving Fraudulent iFAST Mobile app	Phishing Scam	http[:]//Rfsa[.]xyz/down/

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Tips To Online Security

Stay vigilant online and safeguard your accounts. We take that extra step to protect you as well as update you on how to stay safe online.

Protecting yourself online

Phishing Scam

Spyware or Malware

Two-Factor Authentication (2FA)

How to assess the legitimacy of calls, emails and text messages from FSM Global

FSM’s Email Address

Our new URL is FSM.Global

Do not share your personal details

Unexpected prizes

SMS from FSM Global

No Automated Voice Calls

What to do if you’ve been a victim of fraud

If you’re ever in doubt

Official FSM Global Social Media Channels

Latest Security Alerts

Recent Security Scams & Frauds

Videos

Useful Links

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