![Security Advisory: Beware of Impersonation Scams on Facebook and WhatsApp [March 2022] | Open a FREE FSMOne account and manage all your investments conveniently in ONE place](https://secure.fundsupermart.com/fsm/ext/feature/250182_20220304_rgzRqPBA.png)
iFAST Corp is committed to the prevention of scams and frauds to safeguard our investors’ online privacy and safety.
It has come to the company’s attention that there are scammers who may have impersonated as staff of iFAST and/or our subsidiary companies who have either tried to solicit personal information from unsuspecting victims, or to lure them with gifts to participate in promotions or chat groups, or to get them to sign up for investment schemes not offered by the company.
Common channels that scammers use include phone calls, text messages (including on SMSes and messaging applications such as WhatsApp), email, websites, and mobile applications, and some of them may also be fraudulently using the iFAST / FSMOne branding and logos.
In one recent scam case flagged out to us, SMSes in Chinese were sent with the sender’s name showing as FACEBOOK, OPPO or GOOGLE:
The text message attempted to lure to unsuspecting message recipients
to click on an URL link to receive codes for two free stocks. After clicking on
the link, the message recipients will be redirected to join a WhatsApp group
named “IFAST 财经课堂”
(English: “IFAST Financial Classroom”) which is not an official WhatsApp chat
group under iFAST and has misused iFAST’s logo as its profile photo.
Based on our investigations, the owner of the WhatsApp Group has set up a fake business account and has impersonated a staff from iFAST Singapore and misused his photograph as the profile picture. The scammer will then initiate conversations to establish contact with the unsuspecting victims and eventually attempt to solicit more information while providing stock tips, encouraging the participant to open accounts with other brokers to follow their investment tips given to trade China A-shares and Hong Kong stocks. These are signs of a Pump and Dump scam.
In a separate scam flagged out to us, the scammer impersonated another iFAST staff and sent out spam text messages in Chinese via WhatsApp, attempting to promote and sell online investment courses to unsuspecting victims.
In another scam case flagged out to the Company, the scammers impersonated stock traders of FSMOne:
iFAST and FSMOne would like to reiterate the following points pertaining to impersonation scams:
· If you receive text messages from any individuals claiming to be from iFAST or FSMOne inviting you to participate in any promotions for free gifts, or to join any iFAST/FSMOne-named chat groups or social media groups to receive investment tips, or even to purchase online investment courses, do not respond or click on any such links as this could expose you to investment scams such as Pump and Dump scams, malware download, or phishing attacks where your account details could be at risk.
· If you have doubt over the authenticity of the messages that you have received, do not provide any personal details or sensitive information to the message sender, and reach out to iFAST or FSMOne immediately to verify its authenticity:
- iFAST Corp
- Official Website: https://www.ifastcorp.com
- Hotline: +65 6535 8033
- Email Address : ifastadmin@ifastfinancial.com
- iFAST Central
- Official Website: https://secure.ifastnetwork.com
- Customer service hotline: +65 6557 2000
- Email Address: ifastadmin@ifastfinancial.com
- FSMOne.com
- Official Website:
- Customer service hotline: +65 6557 2853
- Email Address: clienthelp@fundsupermart.com
· If you believe that your investment account has been compromised, or if you have unknowingly provided your account details, passwords and/or other information on any dubious websites, change your account password immediately.
For more security updates:
· Recognise and avoid scams, don’t click on links for login
· Security Advisory: Beware of Impersonation and Phishing Scams!
· Spot the Scams, Stop the Scams: Dos, Don’ts and Hows When Dealing with Scams
· Spot investment scams; Stop investment scams - Pump and Dump? Jump Away!
All materials and contents found in this site are strictly for general circulation and informational purposes only and should not be considered as an offer, or solicitation, to deal in any of the funds or products found/identified in this site. While iFAST Financial Pte Ltd ("IFPL") has tried to provide accurate and timely information, there may be inadvertent delays, omissions, technical or factual inaccuracies and typographical errors. Any opinion or estimate contained in this report is made on a general basis and neither IFPL nor any of its servants or agents have given any consideration to nor have they or any of them made any investigation of the investment objective, financial situation or particular need of any user or reader, any specific person or group of persons. You should consider carefully if the products you are going to purchase are suitable for your investment objective, investment experience, risk tolerance and other personal circumstances. If you are uncertain about the suitability of the investment product, please seek advice from a financial adviser, before making a decision to purchase the investment product. Past performance is not indicative of future performance. The value of the investment products and the income from them may fall as well as rise. Opinions expressed herein are subject to change without notice. In respect of any matters arising from, or in connection with the said research analyses or research reports, recipients of the report are to contact IFPL at 10 Collyer Quay, #26-01 Ocean Financial Centre Building, Singapore 049315, or by telephone at +65 6557 2853. Where the report contains research analyses or research reports from a foreign research house and if the recipient of such research analyses or research reports is not an accredited investor, expert investor, institutional investor or an ex-accredited investor, IFPL accepts legal responsibility for the contents of such analyses or reports to such persons only to the extent as required by law. Please note that only certain security(ies) herein are available to all investors, while the rest are only available for certain persons to invest in, such as Accredited Investors (as defined in the Securities and Futures Act) or one who invests at least S$200,000 (or its equivalent currency) per transaction. To qualify as an Accredited Investor, one needs to submit a declaration form and certain relevant supporting documents, according to iFAST’s prevailing policies and procedures.
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iFAST Financial Pte Ltd (IFPL) (registered address: 10 Collyer Quay #26-01 Ocean Financial Centre Singapore 049315, Telephone: 6557 2000) holds the Financial Advisers Licence issued by the Monetary Authority of Singapore ('MAS') to conduct regulated activities of advising on securities, marketing of collective investment schemes and arranging of any contract of insurance in respect of life policies, other than a contract of reinsurance and the Capital Markets Services Licence issued by the MAS to conduct regulated activities of dealing in securities and providing custodial services for securities. While IFPL has made every effort to ensure the independence of the report's contents, IFPL's nature of business is such that IFPL and its connected and associated entities together with their respective directors, officers and staff may be involved in providing dealing or investment-related services in the abovementioned securities, and have taken or may take positions in the securities mentioned in this report, and may also act as the principal for any buy or sell trades.