Samples of fraudulent website/mobile app NOT operated by iFAST:
We wish to remind investors to carefully scrutinise and exercise caution when approached with investment opportunities that claim to be from iFAST. It is important to note that all investment products are subjected to market risks, iFAST and our licenced representatives do not promise any kind of returns on investments. If an investment offer sounds too good to be true, it usually is not authentic. iFAST currently distributes unit trusts, stocks and ETFs, bonds, managed portfolios and insurance products (please refer to our websites for more information). Any other products and services sold or promoted by individuals who claim to be from iFAST are investment scams.
You also should note that neither iFAST Corp nor any of our subsidiaries would request for your user ID, password or OTP over the phone, email, LiveChat or SMS. These information are confidential and should not be shared with anyone.
In addition, all investment payments should only be made to our official bank accounts. No payments whether cash, online transfer, or cheques should be made to any advisers’ or sales representatives’ personal bank accounts. Investors are also encouraged to verify the status of individuals or companies offering investing opportunities.
Everyone has a part to play in being vigilant when receiving or dealing with suspicious and unverified calls, messages, or persons. Here are some articles published by our B2C division, FSMOne.com, as part of our constant effort in educating investors on investment scams:
As indicated in the advisories issued by the authorities, if you have any scams related information, you can call the Police hotline (1800-255-0000), or proceed to www.police.gov.sg/iwitness to provide such information.
For advice on scams, you can contact the anti-scam hotline at 1800-722-6688, or visit www.scamalert.sg for more information.
If in doubt, please contact us to verify the message with our team. You can reach out to us at our official channels below:
Singapore
iFAST Central
Official Website: https://secure.ifastnetwork.com
Customer service hotline: +65 6557 2000
Email Address: ifastadmin@ifastfinancial.com
Official App: https://secure.ifastfinancial.com.hk/b2b-prelogin/mobile-app
iFAST Global Markets
Official Website: https://www.ifastgm.com.sg/
Customer service hotline: +65 6439 8001
Email Address: enquiries@ifastgm.com
Official App: iOS / Android / Huawei
FSMOne.com
Official Website: https://secure.fundsupermart.com/fsm/home
Customer service hotline: +65 6557 2853
Email Address: clienthelp@fundsupermart.com
Official App: https://secure.fundsupermart.com/fsm/new-to-fsm/fsm-mobile-app
Hong Kong
iFAST Central
Official Website: https://secure.ifastfinancial.com.hk/
Customer service hotline: +852 3766 4399
Email Address: ifastadmin.hk@ifastfinancial.com
Official App: https://secure.ifastfinancial.com.hk/b2b-prelogin/mobile-app
iFAST Global Markets
Official Website: http://www.ifastgm.com.hk/
Customer service hotline: +852 3766 4334
Email Address: service@ifastgm.com.hk
FSMOne.com
Official Website: https://secure.fundsupermart.com.hk/fsm/home
Customer service hotline: +852 3766 4321
Email Address: clienthelp.hk@fundsupermart.com
Official App: https://secure.fundsupermart.com.hk/fsm/new-to-fsm/fsm-mobile-app
Malaysia
iFAST Capital / iFAST Global Markets
Official Website: https://www.ifastcapital.com.my/ / https://www.ifastgm.com.my/
Customer service hotline: +603-2149 0660
Email Address: ifastadmin.my@ifastfinancial.com
FSMOne.com
Official Website: https://www.fsmone.com.my/
Customer service hotline: 03-2149-0567 (Kuala Lumpur, Petaling Jaya
& Johor Bahru, Johor) / 04-640-1567 (Penang) 088-335-060 / (Kota
Kinabalu, Sabah)
China
Official Website: https://www.ifastps.com.cn
Customer service hotline: 400-684-0500
WeChat Account微信公众号: 奕丰金融服务
WeChat Mini Program微信小程序: 奕丰基金
India
iFAST Financial
Official Website: https://corp.ifastfinancial.co.in/
Customer service hotline: 1800 123 3278
Email Address: assist@ifastfinancial.com
Fundsupermart.com
Official Website: https://www.fundsupermart.co.in/
Customer service hotline: 1800 123 3278
Email Address: clienthelp.in@fundsupermart.com
All materials and contents found in this site are strictly for general circulation and informational purposes only and should not be considered as an offer, or solicitation, to deal in any of the funds or products found/identified in this site. While iFAST Financial Pte Ltd ("IFPL") has tried to provide accurate and timely information, there may be inadvertent delays, omissions, technical or factual inaccuracies and typographical errors. Any opinion or estimate contained in this report is made on a general basis and neither IFPL nor any of its servants or agents have given any consideration to nor have they or any of them made any investigation of the investment objective, financial situation or particular need of any user or reader, any specific person or group of persons. You should consider carefully if the products you are going to purchase are suitable for your investment objective, investment experience, risk tolerance and other personal circumstances. If you are uncertain about the suitability of the investment product, please seek advice from a financial adviser, before making a decision to purchase the investment product. Past performance is not indicative of future performance. The value of the investment products and the income from them may fall as well as rise. Opinions expressed herein are subject to change without notice. In respect of any matters arising from, or in connection with the said research analyses or research reports, recipients of the report are to contact IFPL at 10 Collyer Quay, #26-01 Ocean Financial Centre Building, Singapore 049315, or by telephone at +65 6557 2853. Where the report contains research analyses or research reports from a foreign research house and if the recipient of such research analyses or research reports is not an accredited investor, expert investor, institutional investor or an ex-accredited investor, IFPL accepts legal responsibility for the contents of such analyses or reports to such persons only to the extent as required by law. Please note that only certain security(ies) herein are available to all investors, while the rest are only available for certain persons to invest in, such as Accredited Investors (as defined in the Securities and Futures Act) or one who invests at least S$200,000 (or its equivalent currency) per transaction. To qualify as an Accredited Investor, one needs to submit a declaration form and certain relevant supporting documents, according to iFAST’s prevailing policies and procedures.
Please read our full disclaimers on the website at ( https://secure.fundsupermart.com/fsmone/policies/328125/investment-account-terms-&-conditions).
iFAST Financial Pte Ltd (IFPL) (registered address: 10 Collyer Quay #26-01 Ocean Financial Centre Singapore 049315, Telephone: 6557 2000) holds the Financial Advisers Licence issued by the Monetary Authority of Singapore ('MAS') to conduct regulated activities of advising on securities, marketing of collective investment schemes and arranging of any contract of insurance in respect of life policies, other than a contract of reinsurance and the Capital Markets Services Licence issued by the MAS to conduct regulated activities of dealing in securities and providing custodial services for securities. While IFPL has made every effort to ensure the independence of the report's contents, IFPL's nature of business is such that IFPL and its connected and associated entities together with their respective directors, officers and staff may be involved in providing dealing or investment-related services in the abovementioned securities, and have taken or may take positions in the securities mentioned in this report, and may also act as the principal for any buy or sell trades.