Cash account recurring top-up plan is available for Monthly, Quarterly, Semi-Annually and Annually top up.

1. Go to Cash Solutions > Apply Recurring Top-up Plan.
2. Select Cash Account in your preferred currency.
3. Select the bank account which you wish to set up for eGIRO/GIRO (Direct Debit Authorization).
Note: If you have not set up any eGIRO/GIRO for your FSM account previously, select “New Bank Account” and fill in your bank details.
4. Key in the Top-up deposit amount (SGD).
5. Select the Top-up frequency.
6. Click “Add”, and enter password before submitting your application.

For application with new GIRO, please print the GIRO form after the application. Please sign and mail the original GIRO form to us for processing. If your GIRO has been approved previously, you need not resend the GIRO form to us for approval again.

For payment via GIRO (Direct Debit Authorization), please print out the pre-filled GIRO form at My Account > Regular Savings Plan > click on “Form” button. Then, sign on it and mail it to our office. Generally, it will take 1 to 2 months for the GIRO to be approved. Once the approval is obtained, you will be notified via email with the cash account recurring top-up plan commencement date in it.  

If you are applying using your existing GIRO bank account which you have set up successfully for your FSM Global account previously or it is payment eGIRO, you need not to send in any GIRO form for approval.

Minimum deposit amount is SGD 50.

Yes, you can set up cash account recurring top-up plan for any currency (except MYR) which is available on our platform. The amount received will be converted to the respective currency of your CAT plan based on the prevailing foreign exchange rates.

Currently we only accept SGD recurring top-up payment via your GIRO SGD bank account or same currency cash solutions. If you are applying cash account recurring top-up plan for non-SGD Cash Account, your SGD deposit amount received will be converted to the respective currency at the prevailing exchange rate.

We will perform the deduction from your approved eGIRO/GIRO bank account 3 business days prior to the 8th of the month.

We will process the cash account recurring top-up deposit on the 8th of each month, or the next business day if the 8th is a non-business day. 
 

The recurring top-up deposits will be updated on T+1 business day (for SGD Cash Account) and T+3 business days (for non-SGD Cash Account), after 2.00pm.

You may visit My Account > Regular Savings Plan to find out the status of your top-up plan.

Should you wish to make changes on the frequency and/or top-up amount, please click 'Edit'.

Note: Change of amount/frequency has to be submitted before 27th of the month. Request received between 27th of the month to 12th of the following month will only effective from the next recurring cycle.

Go to Cash > View Recurring Plan, and click 'Edit' button to terminate your recurring plan.

Note: Termination request has to be submitted before 27th of each month. Any request received between 27th of the month to 12th of the following month will only effective from the next CAT cycle.

If your eGIRO/GIRO deduction failed for a particular month, we will not make another deduction attempt and the top-up for that particular month will not take place.

Note: Cash account recurring top-up plan will be terminated automatically after 3 consecutive failed deductions.