Travel insurance can be helpful in various situations during your travels and you're financially protected against unexpected events that could otherwise derail your trip and cause significant financial strain. E.g. Trip Cancellation or Interruption, Travel Delays, Lost or Delayed Baggage and more.

Travel insurance is available for purchase between 180 to 365 days before your trip commences.

You will be able to purchase Income Travel insurance up to a day after you have departed from Singapore. If over 1 day has passed since you departed Singapore, you will no longer be able to buy travel insurance.

When buying travel insurance for multiple destinations, choose the region based on the furthest location from Singapore.

Yes, look for policies that offer "Worldwide" coverage, as this naturally includes the USA.

Yes, we offer travel insurance that covers pre-existing conditions through FWD Travel Insurance’s Pre-existing medical condition add-on, MSIG TravelEasy Pre-Ex and Income Enhanced PreX.
If you need more information or assistance, please don't hesitate to contact us.

Please contact the respective insurer that you bought your travel insurance from.

The documents vary depending on the insurer and the type of claim. Generally, you will need copies of your flight itineraries and boarding passes.

Additionally, insurers may also request for other documents such as:

• Police reports in the case of theft or loss of travel documents,
• Airline communications for proof of travel delays or misconnections,
• Medical reports and bills in the event of a medical expense claim,
• Evidence of pre-paid and non-refundable costs for claims related to trip cancellation, postponement, curtailment, or disruption.

For specific details, please reach out to the respective insurer.

Do remember to obtain a written confirmation of this flight delay from your airline. You will need this written confirmation together with your original itinerary and re-scheduled boarding pass when making a claim for travel delay.

You can find the list of travel insurance providers we collaborate with in the table provided above.

Contact us here if you would like to find out more.

Travel insurance plans available on FSM Global are underwritten by the respective insurers.