With the launch of our SGX-listed securities trading capabilities, investors who are interested to start trading on our platform will have to first open an account with us. We will show you these simple steps on how to do it and what to expect when it comes to approval waiting times.
#1 Getting started
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Firstly, select whether you are an existing account holder (needs to login) or a new client. Then, you can choose to either open a Personal Account or a Beneficiary Account with us. Click here to understand the differences between these two accounts. Please also read the important notes on the restrictions for non-residents.
Please note the following supporting documents required for account approval and get them ready for submission.
#2 Filling up the personal details
Make sure the tax residency status is selected. If you are a US citizen, permanent resident or hold a US taxpayer information number (TIN), you will not be able to proceed with this application.
Once you have input your personal details, please remember to key in your login password, which should be between 8-20 alphanumeric characters and is case sensitive.
After inputting various personal information such as residential/mailing address and main contact information, you will need to declare whether you are involved in business relating to money-changing, remittance, pawnbroking, or internet-based stored value facility holding. You also have to indicate the source of your wealth and investment as well as the nature of your business.
New: After the admission of iFAST Financial Pte Ltd as a Trading and Clearing Member of Singapore Exchange (SGX), FSMOne customers are now required to input their employer address as part of the customer due diligence process.
#3 Check the summary of your personal information entries
After clicking on < Next >, you will see a summary of the personal information. Please take a minute to check and ensure that all entries are correct. Click on < Next > to proceed.
#4 Select submission method to complete the account opening and acknowledge the Terms and Conditions
You can choose to do an online submission by uploading the supporting documents/NRIC/Passport and a copy of your signature with your name and ID next to it.
By selecting offline submission, you will need to print out the application form and mail in the signed copy with supporting documents to us. You can download the business reply envelope here.
Click < Proceed > and < Submit >. Remember to print out the account opening form and sign on it.
#5 Verification of email address
You will receive an email from us. Please click on the < Click here to verify your email >. You will be prompted to key in your NRIC/Passport No. and the password that you have input previously during the account opening process.
If the verification process is successful, you will see the following confirmation message:
#6 OTP registration and token linkage
You can click on the above link to proceed to login. Otherwise, you can proceed to our homepage (FSMOne.com) and select < Login > to proceed. You will be prompted to change to a new User ID to replace your NRIC/Passport No. You can also proceed without changing the User ID.
Next, you can choose to register your handphone number for immediate 2FA authentication activation. You can also register or link the OneKey Device if you already have one.
If you are using your handphone to register for OTP activation, you can key in your handphone number to receive the first OTP SMS.
You will then see the following login page. Click on < Click to receive SMS OTP >. A SMS containing the OTP will be sent to your registered handphone number. Key in the OTP and click < Submit > to proceed.
#7 Getting to know you better!
You can choose to receive our daily electronic newsletters which feature our latest articles, promotions, client seminars and etc. Furthermore, you can also choose to receive marketing updates.
You can choose to proceed to update more personal information if you wish to. If not, click on < Save Changes > to proceed.
The account approval process will typically take around 1 business day for unit trust and bonds investment. An email will be sent to you once the new account has been approved.
However, please note that the approval for stocks/ETFs trading will take at least 3 working days to be approved. We will also send another separate notification email to you once this is confirmed.
That’s it! Your FSMOne account is now ready for you to start trading and investing in the various products and services that we offer.
Speak to our Investment Adviser if you have any questions – we’ll be pleased to help you!
Call us at 6557 2853 or send us an email to clienthelp@fundsupermart.com if you have encountered any difficulties in getting started.
All materials and contents found in this site are strictly for general circulation and informational purposes only and should not be considered as an offer, or solicitation, to deal in any of the funds or products found/identified in this site. While iFAST Financial Pte Ltd ("IFPL") has tried to provide accurate and timely information, there may be inadvertent delays, omissions, technical or factual inaccuracies and typographical errors. Any opinion or estimate contained in this report is made on a general basis and neither IFPL nor any of its servants or agents have given any consideration to nor have they or any of them made any investigation of the investment objective, financial situation or particular need of any user or reader, any specific person or group of persons. You should consider carefully if the products you are going to purchase are suitable for your investment objective, investment experience, risk tolerance and other personal circumstances. If you are uncertain about the suitability of the investment product, please seek advice from a financial adviser, before making a decision to purchase the investment product. Past performance is not indicative of future performance. The value of the investment products and the income from them may fall as well as rise. Opinions expressed herein are subject to change without notice. In respect of any matters arising from, or in connection with the said research analyses or research reports, recipients of the report are to contact IFPL at 10 Collyer Quay, #26-01 Ocean Financial Centre Building, Singapore 049315, or by telephone at +65 6557 2853. Where the report contains research analyses or research reports from a foreign research house and if the recipient of such research analyses or research reports is not an accredited investor, expert investor, institutional investor or an ex-accredited investor, IFPL accepts legal responsibility for the contents of such analyses or reports to such persons only to the extent as required by law. Please note that only certain security(ies) herein are available to all investors, while the rest are only available for certain persons to invest in, such as Accredited Investors (as defined in the Securities and Futures Act) or one who invests at least S$200,000 (or its equivalent currency) per transaction. To qualify as an Accredited Investor, one needs to submit a declaration form and certain relevant supporting documents, according to iFAST’s prevailing policies and procedures.
Please read our full disclaimers on the website at ( https://secure.fundsupermart.com/fsmone/policies/328125/investment-account-terms-&-conditions).
iFAST Financial Pte Ltd (IFPL) (registered address: 10 Collyer Quay #26-01 Ocean Financial Centre Singapore 049315, Telephone: 6557 2000) holds the Financial Advisers Licence issued by the Monetary Authority of Singapore ('MAS') to conduct regulated activities of advising on securities, marketing of collective investment schemes and arranging of any contract of insurance in respect of life policies, other than a contract of reinsurance and the Capital Markets Services Licence issued by the MAS to conduct regulated activities of dealing in securities and providing custodial services for securities. While IFPL has made every effort to ensure the independence of the report's contents, IFPL's nature of business is such that IFPL and its connected and associated entities together with their respective directors, officers and staff may be involved in providing dealing or investment-related services in the abovementioned securities, and have taken or may take positions in the securities mentioned in this report, and may also act as the principal for any buy or sell trades.