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If you are using FAST Transfer or PayNow (UEN) to fund your FSMOne account, this may concern you!
Starting from 15 October 2025, banks will implement new anti-fraud measures that could delay your top-up by up to 24 hours if you are using FAST Transfer or Paynow (UEN). This safeguard lets banks withhold funds temporarily, potentially affecting when they are reflected in your FSMOne account.
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Methods to Top-up your FSMOne Account (SGD$) |
Before 15 Oct 2025 |
On/after 15 Oct 2025 |
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Paynow (UEN) |
✓ |
Your transfer may be delayed if you transfer more than 50% of your bank account balance and if your bank account balance exceeds S$50,000. |
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FAST Transfer |
✓ |
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✓ |
✓ |
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Internet Bill Payment* |
✓ |
✓ |
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Cheque/Cashier’s Order |
✓ |
✓ |
*It takes 1 business day for us to receive your funds
Anticipating that this might affect FSMOne investors, we recommend using the eGIRO services for immediate top-ups into your SGD Cash Account and/or SGD Auto-sweep Account.
Since April 2022, FSMOne has made eGIRO services available for all our investors without fees! There is no need to sign on physical GIRO forms and wait weeks for approval. The whole process can now be completed online and approved within 15 mins!
How to set-up eGIRO on FSMOne
Step 1: Login to your account then go to [Cash Solutions] and click on [eGIRO arrangement]

Step 2: select the desired bank you wish to set up the eGIRO and click [submit]

Step 3: you will be redirected to your iBanking portal to complete the eGIRO linkage

Step 4: login to your iBanking portal and confirm the billing details/FSMOne account number and select the account to be deducted from. After completing the eGIRO, you will be redirected back to FSMOne.

An email will be sent once the eGIRO is approved.
How to top-up using eGIRO
Try using the new eGIRO function by clicking on the [top-up] button found on the [Account Summary] page:

Select the [Linked Bank Acc] option:

Key in the amount to top-up:

The bank account detail you have set up earlier will be shown here:

Click the Submit button, approve the transaction, and wait up to 15 minutes for the transfer. You will receive a notification once the funds are credited to your FSMOne SGD Cash or Auto-Sweep Account. If the funds have not arrived, check if you have received a reversal in your bank account. If not, contact us at 6557 2853 or email clienthelp@fundsupermart.com for further investigation.
Plan ahead: Transfer to FSM Cash Account or Auto-Sweep early
To avoid delays in funding your FSMOne SGD Cash or Auto-Sweep Account, especially for time-sensitive investments like stocks, ETFs, and bonds, we recommend transferring funds in advance or parking idle funds in FSMOne Cash Solutions.
Did you know FSMOne Cash Solutions offers attractive yields with high liquidity? Learn more here.
Build a Regular Habit: Set Up a Recurring Top-Up Plan
For investors seeking a disciplined and systematic approach, use FSMOne’s recurring top-up plan feature:
- Step 1: Login to your account then go to [Cash Solutions] and click on [Apply Recurring Top-Up Plan]
- Step 2: Select the Cash Account, payment mode, deposit amount, and the top-up frequency. You can choose either monthly, quarterly, semi-annually, or annually.
Reach out to us promptly
We understand that fund transfers are time-sensitive, especially if you are planning to use it for investment immediately. This is why it is important to understand the new anti-fraud measure implemented by the SG banks and the available transfer methods shared above. We will ensure all fund transfers are credited to your FSMOne account promptly upon receipt by our principal bank. We appreciate your patience and understanding if there are any unforeseen delay, as these are often due to technical issues on the bank’s side.
Should you require further assistance on setting up the eGIRO or any questions relating to cash deposits into FSMOne account, please do not hesitate to contact us 6557 2853 or email us at clienthelp@fundsupermart.com


